When This Service Fits
Most calls start with glass that looks hazy in the afternoon sun. That haze is usually pollen film, dust, and dried rain spots stacked on top of each other. A regular exterior wash takes it off and leaves a streak-free finish.
First-floor windows near beds and walkways catch dirt splash-back every time it rains hard. Mud dries in a band along the bottom of the glass and the sill. We wash the glass and wipe the frames and sills so the dirt does not run back onto clean panes.
Second-story windows are the ones most homeowners stop cleaning. We reach them with a water-fed pole from the ground, so there is no ladder against your siding for most of the house.
Screens hold more dirt than people expect. A gray screen makes clean glass look dull. We pull the screens, clean them, and set them back after the glass dries.
If green algae or black mildew is growing on the siding, eaves, or trim above the windows, washing the glass alone will not hold. Every rain carries that growth back down. In that case we recommend house soft washing first, then the windows.

How We Do the Work
We walk the house first. We count the windows, note the stories, check for cracked panes, loose frames, and torn screens, and point out anything we find before we start.
Next, we remove the screens and set them aside in order so each one goes back where it came from. We brush and rinse them, then let them dry.
On first-floor glass, we wet the pane with a washing solution, scrub it with a strip applicator, and pull it dry with a squeegee. We work the edges with a detail towel so no water line is left along the frame. Storm door glass gets the same treatment.
On upper-story glass, we use a water-fed pole. The pole runs purified water through a soft brush. We scrub the glass and frame, then give it a purified water rinse. That water has the minerals taken out, so it dries without spots.
We wipe down frames and sills and clear the tracks of dead bugs, pollen, and grit. Then we reinstall the screens and walk the house again to check each window from the ground.

What Changes the Work
Hard water spots change the job the most. Irrigation spray that hits glass day after day leaves mineral deposits. Light spots come off with the wash. Heavy buildup takes extra hand work. Spots left for years can etch the glass, and etching does not fully come off. We show you which windows have it before we begin.
The number of stories and the ground below the windows change how we reach the glass. Steep slopes, decks, dense shrubs, and tight side yards take more setup time. We plan the pole or ladder position around your plantings.
Window style matters. Divided-lite windows with grids have more edges to detail. Large picture windows, bay windows, and sunrooms take longer than standard double-hung units.
Screens add time. Bent frames or torn mesh get set aside and pointed out to you rather than forced back in.
Paint specks, stucco splatter, and stickers take careful removal. We check whether the glass is tempered before using any scraper, because a blade can scratch tempered glass.
Dirty siding and gutters above the glass change the order of the job. Tiger striping on gutters and mildew on eaves and soffits will drip onto finished windows. We clean the walls first when they need it, so the glass stays clean.

Local Conditions We Work In
Newport News sits in the humid coastal Tidewater. Warm, humid air holds here for long stretches in summer, and heavy rounds of rain come through with it. Rain on dirty siding runs down onto the glass. Damp screens and sills stay wet longer, and mildew can start in the corners of the frames.
Mature trees shade a lot of yards across the city. Shade keeps glass and frames damp. Pollen season coats every window with a yellow-green film, and rain turns that film into streaks. We schedule a lot of window work right after pollen drops for that reason.
Most of our jobs are single-family homes with first- and second-story windows. Homes near the James River, around Huntington Park and Riverview Farm Park, and near the waterfront at the end of Jefferson Avenue by King-Lincoln Park sit close to open water and damp air. Homes along busy roads like Warwick Boulevard pick up road dust on the street-facing glass. We clean each house for what is on its own windows.
We also clean windows in Hampton, Yorktown, and Tabb. For more on what grows on exterior surfaces here, read our guide to mildew and algae on exteriors.

Frequently Asked Questions
How often should exterior windows be cleaned?
Twice a year works for most Newport News homes. We clean once after spring pollen and once in the fall after the leaves drop. Homes with heavy shade, sprinkler spray on the glass, or dirt splash-back may need it more often.
Will the water-fed pole leave spots?
No. The pole rinses with purified water that has the minerals taken out. It dries clear without a squeegee. Spots come from minerals, and this water does not carry them.
Can you remove hard water spots?
We remove most light and moderate spotting during the wash with extra hand work. Deposits left on the glass for years can etch the surface. We point out etched windows before we start so you know what the finished glass will look like.
Do you clean the screens?
Yes. We remove the screens, brush and rinse them, let them dry, and put each one back in its own window. We set aside screens with torn mesh or bent frames and show them to you.
Should I wash the house before the windows?
If the siding, eaves, or gutters show algae, mildew, or black streaks, yes. That growth rinses down onto the glass with every rain. We clean the walls first with a low-pressure soft wash, then finish the windows.
Request an Estimate
Call (757) 697-5416 or request an estimate for window cleaning in Newport News. Tell us how many windows you have, how many stories the house is, and whether you want screens, frames, and tracks cleaned. We will check the glass and the walls above it and put the work in writing.